Customer Service
The customer service process for our new homes is unparalleled. And although our Customer
Service Department is nationally recognized, it is the many kind letters, calls and emails from happy
home owners that are most rewarding.
What makes us so special? Prior to closing, we introduce home buyers to a customer service manager who
explains our new home warranty process. Home owners are then visited 30 days after closing and just
prior to the one-year anniversary of your home. But your customer service manager is available to answer
any questions or assist in any way so that you can always enjoy living in a Mungo home.
We also provide you with 24-hour emergency numbers. (An emergency is considered anything that can cause
immediate danger to person or property.)
24-hour emergency contact: (803) 749-5888, ext. 198
Customer Service Representatives:
Charleston or Myrtle Beach
Contact Karen Robinson
(843) 769-6390, ext. 131
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Columbia
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Irmo/Chapin & Northeast Blythewood
Ascot, Brookhaven, Caedmon’s Creek, Foxport, Milford Park, Lakeport, Landon Place, Ivy Square, Traditions, Wren Creek
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Contact Jackie Burgess
(803) 749-5888, ext. 142
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Lexington/West Columbia & Southeast Downtown
Hunters Mill, Quailridge, Persimmon Grove, The Courtyards at River Club, Vintner’s Wood, SpringHaven, Preston Green, Willow Tree
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Contact Karen Robinson
(803) 749-5888, ext. 131
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Greenville/Spartanburg
Contact Jackie Burgess
(803) 749-5888, ext. 142
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Raleigh
Contact Jackie Burgess
(919) 303-8525, ext. 142
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