Customer Service for SC, NC & GA | Mungo Homes

Mungo Homes

Jump to main content
Mungo Homes » Customer Service

Customer Service

Our Customer Service process is nationally recognized, but it is the many kind letters, calls and emails from happy home owners that are most rewarding.

What makes us so special? Prior to closing, we hold an orientation to demonstrate the features of the home to the home buyer. Homeowners are offered a visit 30 days after closing and just prior to the one-year anniversary of their home. Our customer service team is also available to answer any questions or assist in any way so that you can always enjoy living in a Mungo Home.

Our suppliers and subcontractors are also committed to providing you with exceptional service. If you have an HVAC, plumbing, electrical or appliance issue, locate the phone number of the subcontractor for your home on the SOS sticker on your panel box and make contact directly. If you feel either personally at risk or there's risk of property damage, we have someone on-call 24-hours a day, seven days a week to handle your emergency.

Mungo Homeowner Manual (363kB PDF)

Request Service

Quality Builders Warranty – Limited Warranty Agreement (272kB PDF)
*Please review your closing documents or contact Quality Builders Warranty for the warranty edition that is specific to your home before submitting a claim.

Service Request Form (25.3kB PDF)

Contact Our Call Center

Charleston & Myrtle Beach (843) 769-6390, ext 354
Columbia, Greenville/Spartanburg, Sumter (803) 749-5888, ext 354
Georgia (912) 748-3225, ext 354
North Carolina (919) 303-8525, ext 354
Alabama (256) 489-4831, ext 354

24-Hour Emergency Hotline

Charleston & Myrtle Beach (843) 769-6390, ext 705
Columbia, Sumter (803) 749-5888, ext 198
Greenville/Spartanburg (803) 749-5888, ext 199
Georgia (912) 748-3225, ext 736
North Carolina (919) 303-8525, ext 805
Alabama (256) 489-4831, ext 860

Maintenance Tips

Quality Builders Warranty Maintenance Tips

© 2017 Mungo Homes   » Site by truematter
» Site Map    » Privacy    » Portal Login

Columbia SC Homes | Charleston SC Homes | Greenville / Spartanburg Homes | Huntsville AL Homes | Myrtle Beach SC Homes
Raleigh/Durham NC Homes | Savannah Homes | Sumter County SC Homes | New Home Builders | New Homes for Sale

Mungo Homes
Mungo Homes | America's Best Builder building throughout South Carolina, North Carolina, Georgia and Alabama
Sovereign Homes | Luxury homes in Columbia's finest neighborhoods

Palmetto Residential Rentals | New homes in both North and South Carolina for lease and for short or long-term rental