Warranty Service Request

Our Service Request Form

Please fill out the form below as completely as you can. Once processed, a Customer Service Representative will contact you to schedule service. All repairs are scheduled during normal business hours, Monday-Friday from 8:00am to 5:00pm. Photos are helpful in diagnosing the cause of a defect. Please feel free to attach photos when applicable. View Our Helpful Reminders.

Submit A Warranty Request

Mungo Homes offers a complimentary one-time caulk & nail pop repair during the one-year warranty period. It is recommended that this service be performed at the 11-month visit. Please note that for proper repair, this service requires a 6-hour appointment and it’s likely that paint touch-ups will be visible in various lighting conditions. Prior to the scheduled service please mark with painter’s tape the nail pops that you would like to have addressed. It is not necessary to list individual nail pops in the grid below.

Would you like to schedule the one-time caulk and nail pop repair at this time?

Please list warrantable defects requiring service, and upload any accompanying photos. Defects are located on pages 6-14 of the QBW Limited Warranty Agreement.

Kevin is amazing!! I have built many homes but I have never had a builder so efficient about absolutely everything! He made this process so pleasant for me. He always followed up so quickly. I just want you to know that he is awesome and gives Mungo a wonderful reputation!! I also want to say the same thing about Diane -- she is such a pleasure to work with and made this decision so easy for me!

Portrait Hill, Chapin, SC