My builder was a major part in why this whole process went so smoothly for me. His weekly updates on the progress of my house (including pictures!) made me feel so much more involved and excited about the work being done. It also was great for me in that my schedule didn't really allow for me to be able to drive by and check things out for myself, but his updates made it so I didn't feel as if I was missing anything. I can't say enough good things about his customer service.